Terms & Conditions

1. Introduction

Welcome to Oak & Ivory. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

2. Products and Services

Oak & Ivory provides high-end furniture and bespoke services. All purchases are subject to availability. Custom orders are non-refundable. Delivery timelines range between 4–6 weeks.

3. Pricing and Payment

All prices are in USD and are subject to change without notice. Payment is required in full before order processing begins. We accept major credit cards and bank transfers.

4. Delivery and Installation

We offer white glove delivery service across the United States. Delivery times may vary based on location and product availability. Additional charges may apply for remote locations.

5. Returns and Refunds

Standard items may be returned within 14 days of delivery, subject to a 15% restocking fee. Custom orders are non-refundable. Items must be in original condition and packaging.

6. Warranty

All Oak & Ivory products come with a lifetime structural warranty. This warranty covers manufacturing defects but does not include normal wear and tear or damage from misuse.

7. Intellectual Property

All content on this website, including images, text, and designs, is the property of Oak & Ivory and is protected by copyright laws.

8. Limitation of Liability

Oak & Ivory shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California.

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