Privacy Policy

1. Information We Collect

We collect personal information to process orders and offer tailored support. This includes:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information
• Design preferences and consultation notes

2. How We Use Your Information

Your data will not be shared with third parties without consent. We use your information to:

• Process and fulfill your orders
• Provide customer support
• Schedule and conduct design consultations
• Send important updates about your orders
• Improve our products and services

3. Data Security

We implement appropriate security measures to protect your personal information. Data is stored securely under US privacy compliance standards.

4. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

5. Third-Party Services

We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies and data handling practices.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your data
• Opt-out of marketing communications

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through our website or email.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: privacy@oakivory.com
Phone: (415) 622-1198
Address: 1251 Ashby Ave, Berkeley, CA 94702

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